FAQ

  1. What types of payment do you accept?
  2. What is your warranty policy?
  3. How much is shipping?
  4. What shipping carriers do you use?
  5. When will my order ship?
  6. Where do you ship from?

Q: What types of payment do you accept?

EMSGlobal accepts all forms of major credit and debit cards as well as paypal.

Q: What is your warranty policy?

We like to stand behind what we sell. We offer a one year warranty on all of our new products. If your product fails due to a defect we will replace your item. We can not replace your item if it has been installed improperly, abused, damaged, etc.

Q: How much is shipping?

Shipping to the continental U.S. is free via the most economical way. Alaska and Hawaii will be calculated at checkout. We also offer Next Day, 2nd Day, and 3 day services through UPS. International shipping will be calculated during the checkout process.

Q: What shipping carriers do you use?

We use UPS and US Postal Service for shipments within North America. International shipping will be shipped via the US Postal Service.

Q: When will my order ship?

If an order is received before 1:00PM Eastern Time Monday through Friday, we make every effort to ship your item the same business day. If after 1:00PM we will ship your order next business day. Business days are Monday through Friday.

Q: Where do you ship from?

We ship from multiple locations throughout the USA. We do our best to make sure your order is shipped from one of our warehouses closest to your location.